FAQs:

Here's answers to all our most frequently asked questions. If you have a question that you can't find the answer to here, please contact us at support@clementinekids.com and we'll help you out ASAP.

 

WHAT IS YOUR RETURN POLICY?
Original shipping on orders is non-refundable. We do not offer free-shipping on returns (except for damaged or flawed items.)
WILL I BE ISSUED A RETURN SLIP? 
Original shipping on orders is non-refundable. We do not offer free-shipping on returns (except for damaged or flawed items.) 
I JUST PLACED AN ORDER, WHEN WILL I RECEIVE IT?

Orders typically ship within 3-5 business days. You will receive tracking confirmation as soon as your order ships. 

DO YOU SHIP INTERNATIONALLY? Not at the moment! We're sorry. If you reach out to accounts@clementinekids.com we may be able to direct you to one of our retail partners that is located near you. 

I OWN/MANAGE A STORE, CAN I SELL YOUR PRODCUTS?

We'd love to work with you! You can find us on Faire.com. Reach out to accounts@clementinekids.com with any specific questions. 

THE BLANKET I WANT IS OUT OF STOCK, WHEN WILL IT BE BACK?

We are doing our best to keep up with the high demand for our products. 
The best way to find out about product restocks is to sign up for email alerts on the product page you're hoping to get ahold of!